Restaurant Manager

Position:             Restaurant Manager, Il Caminetto
Reports to:        Restaurant Director, Il Caminetto

Il Caminetto is seeking a Restaurant Manager to oversee our front of house (FOH) operations for the newest addition to our restaurant group, Il Caminetto. As a storied address in the heart of Whistler’s Village, Il Caminetto has been reimagined by the acclaimed New York-based Rockwell Group into a vibrant, contemporary 160-seat dining room. An understated, nature-inspired interior design speaks to the beauty of the spectacular landscape and plays to the authenticity of the location. The regionally focused menu will meld Italian and local flavours to showcase the best of nearby farms and waters.

JOB SUMMARY:

The Restaurant Manager will inspire, develop, oversee and manage the FOH opening team, while working closely with the management team to support the creation and delivery of a unique and elevated beverage guest experience that is in harmony with the kitchen’s food program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
(other duties may be assigned as required)

  • Serves as an educator, as well as an inspirational, committed and responsible leader to the restaurant’s FOH teams
  • Assists with overseeing the day-to-day operations
  • Maintains exceptional standards of professionalism and hospitality
  • Leads by example, inspiring staff to deliver a memorable food and beverage experience every time
  • Displays a genuine passion to facilitate and exceed guest service expectations
  • Ensures the delivery of superior customer service through effective staff training and education
  • Actively participates in the mentorship and support of all team members
  • Develops a strong and positive rapport with both staff and guests alike
  • Under the direction of the Restaurant Director, initiates and executes special projects as required

 REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • 3+ years of experience leading a premium food and beverage operation
  • A professionally recognized wine and/or spirits certificate is an asset
  • Experience training and managing a large and varied staff
  • Related University degree or a combination of education and experience
  • Strong business acumen with a proven ability to provide insightful industry leading, best in class outcomes to perpetuate growth; driving positive results and aligning with business goals in a premium service environment
  • Highly committed to a premium level of quality
  • Skilled at developing and creating food and beverage experiences that drive customer satisfaction and loyalty
  • Strong problem solving skills, including the ability to analyze current business problems and implement recommended solutions
  • A solutions provider committed to a vision of service to create an ultimate guest experience
  • Strong verbal and written English communication skills
  • Superior conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
  • Excellent planning, organizational and problem solving skills
  • Ability to handle conflicting deadlines and prioritize multiple tasks
  • Comfortable with dealing with media, public speaking, and VIP guests
  • It is essential to have the flexibility to work evenings, weekends and holidays
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